Terms and conditions

This website is operated by the North West Air Ambulance Charity (NWAA), North Mersey Business Centre, Woodward Road, Knowsley L33 7UY, and its agents for your information, education, and communication and is intended for use by UK residents only

Please read these terms of use carefully along with our privacy policy and our cookie policy as access to and use of this site is subject to your acceptance of these terms and other requirements as described in those policies. By viewing this site, you agree to its terms; if you do not agree to its terms, please do not use this Site.

This policy covers:

  • Our Lift off Lotto terms and conditions
  • Our seasonal raffle terms and conditions
  • Use of the site and content
  • Intellectual property
  • Exclusions of liability
  • Links to third-party sites and social media
  • Data protection and cookies
  • Governing law
  • How to contact us
  • Changes to our terms and conditions

Terms and conditions

You must be aged 18 years or over (from the 2nd of January) and live in Great Britain to participate in our Lift Off Lotto.

For more information, please read our Lift off Lotto terms and conditions here.

You must be aged 18 years or over (from the 2nd January) and live in Great Britain to participate in our raffle.

For more information, please read our Seasonal Raffle terms and conditions here.

The Site and its contents are designed to comply with UK laws and regulations and are intended for use by UK residents only. NWAA makes no representation that any information contained in this Site is relevant or appropriate to other geographical locations.

This site offers you the option of viewing information about NWAA products and services. If you choose to view this information, you are accepting that NWAA is supplying this information at your individual request for information, education and communication purposes.

If you submit data for display on the Site, you are responsible for ensuring that the data is accurate, complete and up-to-date and for updating that data where necessary.

You warrant that you have taken all reasonable precautions to ensure that any data you upload or otherwise submit to the Site is free from viruses and anything else which may have a contaminating or destructive effect on any part of the Site or any other technology.

Do not post or transmit any unlawful, threatening, libellous, defamatory, obscene, pornographic, indecent or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offence or violate any law or regulation.

NWAA may provide links to other third-party websites. These links are agreed with the concerned websites whenever NWAA considers that this would be appropriate given the contents of these websites and the services offered. NWAA cannot be held liable for the content of these websites or the use made of such content by users.

Access to this site grants you the right of use of the website in a private and non-exclusive manner. All rights, title, and interest in and to all aspects of this site remain the sole property of NWAA and its affiliated companies or licensors. Please do not reproduce, copy, distribute, modify, transmit, republish or revise the contents of this site without written permission of NWAA.

Images of people or places displayed on the Site are either the property of, or used with permission by, NWAA. The use of these images by you is prohibited unless specifically permitted by these terms and conditions or by specific permission elsewhere on the Site. Unauthorised use of images may violate copyright, trademark, privacy and/or publicity laws as well as communications regulations and statutes.

The trademarks, logos, characters and service marks (collectively the “Trademarks”) displayed on the Site are registered or unregistered trademarks of NWAA. Nothing contained in this Site should be construed as granting, by implication, estoppel or otherwise, any license or right in and to the trademarks without the express written permission of NWAA. Your use of the Trademarks and contents of the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are advised that NWAA will aggressively enforce their intellectual property rights in the Site and its contents to the fullest extent of the law, including seeking criminal sanctions.

Whilst NWAA will endeavour to ensure that the information on this Site is correct, it does not warrant to the accuracy or completeness of the material on the Site. The material is provided ‘as is’ without any conditions, warranties or terms of any kind. Accordingly to the maximum extent permitted by law, NWAA provides you with this Site on the basis that NWAA excludes all representations, warranties, conditions and other terms.

Neither NWAA nor any of its affiliates shall be liable for any direct, indirect, incidental, consequential or punitive damages arising out of: (a) the ability (or inability) to access this site, (b) the use (or inability to use) any content of this site, (c) or the content of any site(s) “hot-linked” to this site. In addition, NWAA does not warrant that this site or the server that makes it available are free of viruses or other harmful components. You (and not NWAA) assume the entire cost of all necessary servicing, repair, or correction.

NWAA sites may include links to third-party sites. NWAA does not control these third-party sites, and we encourage you to read the privacy policy of every site you visit.

NWAA sites may also have “plugins” (such as the Facebook “Like” button) to third-party sites or offer login (such as log in with Facebook) through a third-party account. Third-party plugins and login features, including their loading, operation and use, are governed by the privacy policy and terms of the third-party providing them.

Please refer to our separate privacy policy here and our cookie policy here for details of these.

These terms and conditions are governed by English law. By accessing and using this site, you agree that any dispute will be resolved exclusively by the English courts.

Please use the appropriate contact details (email, phone or mail) as shown here if you wish to exercise any of your rights or if you have any other questions relating to our use of your information.

NWAA may at any time change these terms and conditions and you should therefore periodically visit this page to review the current terms to which you are bound. This document was last updated on 24/11/2023.

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